Consumers are fighting for the right to return goods

Rules igry02-06-2009 Consumers are fighting for the right to return goods Association of trading companies and manufacturers of electronic and computer equipment (RATEK) sent to the Federal Service proposal expands the list of goods that can not pass back to the store in case of damage or defect. However, Consumers Union came out against the initiative and sent to the department's own interpretation of the proposals in the existing law. According to the Director of Public Relations RATEK Anton Guskov, a running list of technically sophisticated products, which can not pass back to the store in case of breakage or defect, does not meet the requirements of the time. "It was approved in mid-1990's and includes cars and motorcycles, washing machines and refrigerators, as well as personal computers with peripherals, - he said. - However, it approved, when there was no digital technology, mobile phones, communicators. " With this agrees Representative Society for the Protection of Consumer Rights "Public control" Dmitry Lesnjak. "I consider this a positive situation RATEK. Since this list of the return and exchange of goods was adopted in May 1997, when the main part of elektorobytovoy equipment existing on the market at the moment, there was simply no "- he said in an interview Bigness.ru.